Designing Uniforms For Your Staff

Unfairly or not, most people judge your employees by their appearance before their service. If your staffers look dirty, unkempt or unprofessional, the customer is much more likely to rate their entire encounter negatively, even if their experience was otherwise impeccable.

waitstaff uniform

It’s important, then, to keep your staff dressed to the nines. Here are just a few suggestions when building your uniform policy.

Use Aprons

If your employees are working around food or any other messy materials, it’s absolutely imperative that they protect their uniforms by donning an apron. Waist aprons are good enough for waitresses; bib or bistro aprons are perfect for cooks; cobbler aprons should be used for those who are the most exposed to mayhem.

Consider Accessories

There’s more to a uniform than a shirt and a pair of pants. You’ll also need to think about belts, buttons and shoes. You’ll need to make a jewelry policy. If you’re requiring ties, you’ll need to decide how long, how wide and how colorful they can be.

Think About Your Image

Many casinos want their servers to wear bright, glossy colors in order to distinguish themselves from the crowd. Many hotels dress their maids in skirts and their bellhops in vests and hats. What is the customer expecting when they walk into your business?

Don’t let a stained shirt or a misguided ponytail be the death of good customer service. Use these tips to create a neat, professional-looking staff that will leave your guests feeling appreciated and respected. Click here to learn more about building your ideal uniforms.

5 Tips for Succeeding in the Hospitality Industry

If you are committed and enthusiastic about a career in hospitality, there are a number of ways to not only forge a career, but get ahead in the industry. Here are five tips to help you progress your career in hospitality.

hospitality industry

Upskill and get educated

Before sending out your resume to prospective employers, it’s very important to arm yourself with skills and qualifications appropriate for a career in the hospitality industry. The good news is that a range of providers offer relevant courses and, depending on the provider, courses can be take online or face-to-face. For example, www.etrainu.com offers course such as Responsible Service of Alcohol and Responsible Service of Gambling, both of which can be taken online.

As you learn new skills and gain relevant qualifications, you will also learn more about the hospitality industry – including the demands faced, the opportunities it presents and the benefits available.

Think carefully about how your personality matches the industry

First and foremost, a career in the hospitality industry is all about service. No matter whether you are young and a new starter, or an experienced and very senior head of a large organisation, in the hospitality industry people at all levels must provide high quality service to customers.

A career in hospitality is not easy and most often, attributes such as humility, self-motivation and cooperation are essential. Unfortunately, people who are highly argumentative and confrontational rarely do well in this industry.

In contrast, those who love to serve others, meet people, and work hard can enjoy great success in the hospitality industry.

Smile!

When working in hospitality, you need to smile and be friendly and pleasant. In fact, you should always smile no matter whether you are working the lunchtime shift, or in the small hours of the morning.

Customers want and deserve to feel comfortable with those who serve them, and it is vital to remember that they are paying for the service received.

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Relaxing with Professional Massage and Spa Services

When you are tired and physically worn out after a busy work week, you may wonder what therapeutic steps you can take to help your body recover. Rather than spending time in bed at home or neglecting your physical wellness, you can recoup your energy and prepare for another work week by seeking out professional spa services. With massotherapie et massage Montreal residents like you can heal, rest, and let go of your stresses while enjoying deep muscles massages.

spa massage

In administering a professional massage Montreal therapists help clients like you who would otherwise suffer with stiff muscles, pain, and overall discomfort. The everyday stresses of life can affect your body in a harmful way. When you are at work or taking care of your busy life’s errands, you may not notice that your back, neck, legs, and other body parts are tensed and knotted. However, when you are away from work and trying to relax at home, you may have difficulty in getting this discomfort to subside. Instead of relying on prescription medications or ignoring the pain altogether, you can go to a salon where you can receive a therapeutic massage. The session will give you time to close your eyes and rest as your therapist massages that areas of your body that are in the most amount of pain. By the end of your session, you will feel reinvigorated and ready to continue with your busy commitments. You can reserve sessions for as long as 60 to 90 minutes.

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